Specialist air travel support · worldwide
Air travel expert in route planning & assistance
We handle the complexities of your journey, from unaccompanied minors to special medical needs, so you can travel with peace of mind.
Policy-led researchOne dedicated specialistSupport through arrival
Journey overview
AA · 0248
YOUYour needs
ARRSupported arrival
01
Route checkedConnections & policy fit
02
Care coordinatedAirline & airport support
03
Journey supportedFrom booking until arrival
Specialist services
Comprehensive Travel Solutions
We specialize in handling travel situations that require extra care and planning.
UM
Children & Youth Travelling Solo
Careful route, airline, and handover planning for a child's first or next independent journey.
PET
Pets & Service Animals
Route and policy guidance for pets in the cabin or hold and for trained service animals.
65+
Elderly Passengers
Manageable routes, airport assistance, and extra preparation for older travellers.
SEAT
Passengers of Size
Discreet guidance on seating comfort, additional-seat policies, and route options.
BAG
Baggage & Special Items
Advance planning for unusual, fragile, oversized, medical, or high-value items.
MED
Trip & Medical Escort
Coordinated accompaniment and medical-travel planning across the full itinerary.
Why AeroAssist
Expert judgment. Personal attention. Every mile.
Complex air travel rarely fits a standard booking flow. We turn airline rules, airport constraints, and individual needs into one coherent journey plan.
24/7Availability for urgent travel needs
Trusted by families and individuals for complex travel
Personalized, one-on-one agent support
24/7 availability for urgent travel needs
Clear answers
Frequently Asked Questions
A few essentials before we begin planning. For journey-specific questions, our specialists can help.
We research routes and airline policies, explain suitable options, coordinate selected services, and support complex journeys through arrival.
We specialize in cases that need deeper policy research and hands-on coordination, including solo children, animal travel, accessibility, medical needs, and special baggage.
Fees depend on the research and coordination your journey requires. We explain the service scope and costs before work begins.
Personal flight support
Complex journey? Let’s make it feel simple.
Tell us what makes your trip unique. An AeroAssist specialist will help you understand the route, policies, and next steps.